Refund policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.
  • All original packaging, tags, and accessories must be included.
  • Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items
  • Gift cards
  • Personalized or custom-made products
  • Used or damaged items not caused by shipping

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved:

  • Refunds will be issued to your original payment method.
  • Processing times may vary depending on your bank or payment provider.
  • Shipping charges are non-refundable unless the item arrived damaged or incorrect.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us with your order details and photos of the issue.